How to ask for help with PHD2
The next step is to ask for help in the open-phd-guiding Google group. This is the primary forum for PHD2, and it is the best place to post a question about PHD2, report a bug, make a feature request, or to ask questions about troubleshooting your guiding performance.
When asking for help with a guiding problem, please provide a link to your Guide Log. The guide log can be found in the
PHD2 folder of your
Documents folder, and is named
If you are asking about an equipment connection problem or reporting a bug in PHD2 you should include your Debug Log:
PHD2_DebugLog_<date_time>.txt in the
PHD2 folder in your
The Google group does not have a file upload area, so you should use a file sharing service such as Dropbox or Google Drive or a similar service, and post a link to your log file in your message to the group. Please do not copy and paste a fragment of your log file into your post as we do need to see the whole log file.