Getting Help

How to ask for help with PHD2

Answers to common questions about PHD2 can usually be found in the Troubleshooting section of the PHD2 help or in the PHD2 Best Practices guide. Another good source of information is What to do When PHD Guiding isn’t Push Here Dummy.

If you still can’t find the answer to your question you can ask for help in the PHD2 Forum. Be sure to include your PHD2 Log Files in your post. You can either provide the log file as an attachment to your post or use PHD2 to upload the log file: see Automatic Log File Upload in the Help. If you are using an older version of PHD2 you can upload the log to a file sharing service like Dropbox or Google Drive; the logs are located in the PHD2 folder of your Documents folder.

When asking for help with a guiding problem, please provide your Guide Log. If you are asking about an equipment connection problem or reporting a bug in PHD2 you should include your  Debug Log. Please do not copy and paste a fragment of your log file into your post as we do need to see the whole log file.

News & Resources

September 25, 2017 - PHD2 v2.6.4 Released

October 28, 2016 - PHD2 Best Practices

June 12, 2016 - PHD2_Broker package available

December 29, 2015 - Tutorial: Analyzing PHD2 Guiding Results

December 20, 2015 - Tutorial: Off-axis guiding on comets with PHD2